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2026.09.29 | Substack | Agents | Meta Muse Skills: Public Cos Behind It

原标题:Deep|Meta Muse: The Software Companies Behind Its Actions (Part 1: Public Companies)

#agents #software

Substack · 2026-09-29

25 software products from 24 listcos that Muse is leveraging on

We went under the hood of Muse to see which software services it calls as it carries out a user’s request. We followed the steps from finding information and accessing accounts to making calls, managing bookings and returning a result, then linked those steps to the companies behind the software. This first part covers 25 products from 24 listed companies. It shows where Muse could bring more activity to existing communication, productivity, travel, commerce and connected-device services—and where we can currently confirm only that a connection exists.

Potential Beneficiaries by Category

The table groups the companies by the role their products could play in Muse tasks. These are potential beneficiaries: an integration does not, by itself, show additional revenue, a commercial agreement or how often the service is used.

How to Read This Guide

We looked at the software connections and task instructions available in Muse as of September 28, 2026. For each product, we show what Muse can call, where approval is needed and how it checks the result. The labels describe how much we could confirm, not how much revenue a company might earn.

Products are linked to their listed parent companies, so Outlook and GitHub both count toward Microsoft. The company count is therefore smaller than the product count.

How a Muse Task Reaches a Software Company

The basic sequence is similar across products: the user asks for something, Muse selects a service, any required approval is collected, and the service returns a result.

Looking up information. Muse usually reads information within the access the user has already granted. A new connection may require the user to sign in first.

Taking action. Sending, publishing, buying, canceling or deleting may require the user to approve the action.

Checking the outcome. Muse needs a returned result—such as a confirmed reservation—to know the task succeeded. Starting a request is not the same as completing it.

Product-by-Product Breakdown

01. Twilio Telephony

Twilio · TWLO · Tested Workflow

From user approval to merchant pickup, AI and human callers ultimately route through Twilio lines

How It Works

What We Found

twilio_call_sid; phone.* tool family; CallProvider=retell

Phone tools are not enabled for the current account and remain gated under early access (code is present but not enabled at runtime).

02. OpenTable Restaurant Reservations

Booking Holdings · BKNG · Tested Workflow

Searches availability, locks and books a slot, verifies confirmation, and supports modifications and cancellations

How It Works

What We Found

opentable.sock; book-reservation; modify-reservation-with-lock

03. Spotify Music & Podcasts

Spotify Technology · SPOT · Tested Workflow

After OAuth connection, supports discovery, saving, playback control, and content cleanup

How It Works

What We Found

spotify-api.sock; save-to-spotify.sock; Spotify Partner API CLI

04. FlightAware Flight Data

RTX (via Collins Aerospace / FlightAware) · RTX · Documented Workflow

Reads flight status, tracks, airports, and future schedules, with time-window-based monitoring

How It Works

What We Found

flightaware.sock; flightaware CLI; AeroAPI

05. Ticketmaster Event Discovery

Live Nation Entertainment · LYV · Documented Workflow

Searches events and seat recommendations; transactions must be completed via an external Buy-now link

How It Works

What We Found

ticketmaster.sock; search-events; top-picks; seat-view-carousel

06. Peloton Classes & Scheduling

Peloton Interactive · PTON · Documented Workflow

From class search to scheduling, with support for rescheduling and deletion

How It Works

What We Found

peloton.sock; Peloton 3P API helper CLI

07. Philips Hue Smart Lighting

Signify · LIGHT.AS · Documented Workflow

Discovers devices and controls lights, rooms, and scenes via Hue Remote API v2

How It Works

What We Found

philips-hue.sock; Philips Hue Remote API v2 CLI

08. Microsoft Outlook

Microsoft · MSFT · Documented Workflow

Mail, calendar, and contacts are written to Microsoft Graph through three isolated connectors

How It Works

What We Found

outlook-mail.sock; outlook-calendar.sock; outlook-contacts.sock

09. GitHub

Microsoft · MSFT · Connection Identified

A dedicated connections confirms the integration exists; business subcommands are not disclosed

How It Works

What We Found

github.sock

Connection Identified (no public skill for this product; command details not exposed)

10. Google Workspace

Alphabet · GOOGL · Documented Workflow

Gmail, Calendar, and Drive share an isolated CLI, with reads and writes routed by resource type

How It Works

What We Found

hatch-gws-cli-fully-isolated.sock; Gmail/Calendar/Drive skills Subscribed

11. Apple HealthKit

Apple · AAPL · Documented Workflow

After device sync, queries daily summaries, raw samples, and sleep/workout sessions

How It Works

What We Found

healthkit-cli.sock; health-cli --provider healthkit; manifest actions

12. Meta Social Products

Meta Platforms · META · Documented Workflow

Facebook, Instagram, Messenger, and Threads read content independently; outbound publishing and message changes are approval-gated

How It Works

What We Found

facebook-cli.sock; instagram-cli.sock; messenger.sock; threads-cli.sock; threads-messages-cli.sock

Meta also operates a separate first-party meta-ads-cli.sock (ad platform connector); it is likewise attributable to META but is not charted separately.

13. Asana

Asana · ASAN · Connection Identified

Project and task management: a dedicated connections confirms a product-level integration

How It Works

What We Found

asana.sock

Connection Identified (no public skill for this product; command details not exposed)

14. Box

Box · BOX · Connection Identified

Enterprise cloud content and file collaboration: a dedicated connections confirms a product-level integration

How It Works

What We Found

box-cli.sock

Connection Identified (no public skill for this product; command details not exposed)

15. Dropbox

Dropbox · DBX · Connection Identified

Cloud file sync and sharing: a dedicated connections confirms a product-level integration

How It Works

What We Found

dropbox.sock

Connection Identified (no public skill for this product; command details not exposed)

16. Expedia

Expedia Group · EXPE · Connection Identified

Travel search and booking: a dedicated connections confirms a product-level integration

How It Works

What We Found

expedia.sock

Connection Identified (no public skill for this product; command details not exposed)

17. Figma

Figma · FIG · Connection Identified

Collaborative design files: a dedicated connections confirms a product-level integration

How It Works

What We Found

figma.sock

Connection Identified (no public skill for this product; command details not exposed)

18. Shopify

Shopify · SHOP · Connection Identified

Merchant, e-commerce, and checkout: a dedicated connections confirms a product-level integration

How It Works

What We Found

shopify.sock

Connection Identified (no public skill for this product; command details not exposed)

19. Slack

Salesforce · CRM · Connection Identified

Enterprise messaging and collaboration: a dedicated connections confirms a product-level integration

How It Works

What We Found

slack.sock

Connection Identified (no public skill for this product; command details not exposed)

20. Zoom

Zoom Communications · ZM · Connection Identified

Video conferencing and collaboration: a dedicated connections confirms a product-level integration

How It Works

What We Found

zoom.sock

Connection Identified (no public skill for this product; command details not exposed)

21. QuickBooks

Intuit · INTU · Connection Identified

Accounting and financial records: a dedicated connections confirms a product-level integration

How It Works

What We Found

quickbooks.sock

Connection Identified (no public skill for this product; command details not exposed)

22. Arlo

Arlo Technologies · ARLO · Connection Identified

Home security cameras: a dedicated connections confirms a product-level integration

How It Works

What We Found

arlo.sock

Connection Identified (no public skill for this product; command details not exposed)

23. Instacart

Maplebear / Instacart · CART · Connection Identified

Grocery shopping and fulfillment: a dedicated connections confirms a product-level integration

How It Works

What We Found

instacart.sock

Connection Identified (no public skill for this product; command details not exposed)

24. Klaviyo

Klaviyo · KVYO · Connection Identified

Marketing automation: a dedicated connections confirms a product-level integration

How It Works

What We Found

klaviyo.sock

Connection Identified (no public skill for this product; command details not exposed)

25. Ring

Amazon · AMZN · Connection Identified

Video doorbells and home security: a dedicated connections confirms a product-level integration

How It Works

What We Found

ring-cli.sock

Connection Identified (no public skill for this product; command details not exposed)

Company and Connection Summary

Each row links a product to its company and what we found in Muse. Company classifications and tickers follow the September 28, 2026 research snapshot.

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